Terms & Conditions
Last Updated: November 9, 2026
Welcome to our website. We provide rug sales and related services in Tampa and throughout Florida. By accessing or using our website, you agree to comply with these Terms of Use. Please read them carefully.
1. Acceptance of Terms
By visiting our website, requesting our services, or purchasing products from us, you agree to these Terms of Use and all applicable laws and regulations.
2. Products and Services
We offer a variety of rugs and carpets, including Persian, Oriental, handmade, traditional, and modern rugs. Our services may include rug cleaning, repair, restoration, and other rug-related services. All products and services are subject to availability and may change without prior notice.
3. Product Descriptions and Colors
We make every effort to provide accurate product descriptions, photographs, dimensions, colors, and pricing. However, slight variations in color, texture, size, and appearance may occur due to lighting, screen settings, and the natural characteristics of rug materials.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, and service fees are subject to change without notice. Payment must be made using the payment methods accepted by our business. We reserve the right to correct pricing errors and cancel orders when necessary.
5. Orders and Cancellations
All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel orders for legitimate business reasons, including inventory shortages, incorrect pricing, or suspected fraudulent transactions. Any applicable refunds for canceled orders will be processed using the original payment method whenever possible.
6. Shipping and Delivery
We offer worldwide shipping to most destinations. Shipping costs and estimated delivery times vary depending on the destination and shipping method. Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays or delivery issues caused by incorrect information, customs procedures, or circumstances beyond our control. Any applicable customs duties, import taxes, or additional fees are the responsibility of the customer.
We do not offer cash refunds. Instead, eligible customers may receive store credit to use toward the purchase of another rug or any other products or services we offer. Exchanges may also be available, provided the rug is in good condition and meets our exchange requirements. As long as you continue using our rug care and maintenance services for rugs purchased from us, your rug may be eligible for a lifetime exchange, provided it remains in good condition and meets our inspection requirements. All store credit and exchange requests are subject to inspection, approval, and our Exchange Policy. Please contact us for more information.
8. Rug Cleaning, Repair, and Restoration Services
Customers requesting rug cleaning, repair, or restoration services must provide accurate information about the rug's condition, materials, age, and any existing damage. Results may vary depending on the rug's material, condition, age, and previous treatments. We will make reasonable efforts to handle all rugs with care and professionalism.
Customers requesting rug cleaning, repair, or restoration services must provide accurate information about the rug's condition, materials, age, and any existing damage. Results may vary depending on the rug's material, condition, age, and previous treatments. We will make reasonable efforts to handle all rugs with care and professionalism.
Customers agree to:
- Provide accurate contact and delivery information.
- Use our website only for lawful purposes.
- Avoid submitting false, misleading, or fraudulent information.
- Respect our intellectual property and business rights.
All website content, including text, photographs, logos, graphics, designs, and product descriptions, belongs to our business or its respective owners and may not be copied, reproduced, or distributed without written permission.
11. Limitation of Liability
To the maximum extent permitted by applicable Florida law, our business shall not be responsible for indirect, incidental, or consequential damages arising from the use of our website, products, or services. Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable law.
12. Privacy Policy
Your privacy is important to us. Any personal information collected through our website will be handled in accordance with our Privacy Policy and applicable privacy laws.
13. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their content, services, security, or privacy practices.
14. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. Updates will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes acceptance of the revised terms, to the extent permitted by law.
15. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of the State of Florida, United States. Any legal disputes shall be handled in the appropriate courts with jurisdiction in Florida, subject to applicable laws.
16. Contact Information
For questions about these Terms of Use, our products, or our services, please contact us: Royal Oriental Rugs
Location: Tampa, Florida, USA
Email: [email protected]
Phone: (844) 494-3170
Thank you for choosing our business. We appreciate your trust and look forward to serving your rug sales and service needs throughout Florida.